Get in Touch with
NOVIRENE FREIGHT LOGISTICS

Professional logistics solutions tailored to your business needs. Connect with our experts today.

Call Us

+254 726 494895

Mon–Fri 9AM–5PM | Sat 9AM–12PM

Email Us

info@novirenefreight.com

Direct operations desk

Location

JKIA, Cargo Terminal, Cargo village(fourth season) adjacent, KQ Cargo Centre.

Nairobi, Kenya

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Fill out the form below for detailed inquiries or large shipments.

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Working Hours

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
Saturday9:00 AM – 12:00 PM
SundayClosed

Global Network

HQ Nairobi
FAQ

Frequently Asked Questions

Everything you need to know before shipping your first consignment with us.

We specialize in chilled whole carcass meat exports (goat, lamb, beef) shipped exclusively to Middle East markets, fresh cut flowers, tropical fruits, vegetables, dairy products, and pharmaceutical cold-chain shipments. We handle both air freight and refrigerated sea freight for these commodities.

Our fleet and handling systems cover: Chilled (0°C – 4°C) for whole carcasses and flowers; Fresh produce (8°C – 13°C); Frozen (-18°C to -22°C) for frozen goods. All compartments are fitted with IoT data loggers that record temperature every 15 minutes.

For well-prepared documentation, standard clearance takes 24–48 hours. For phytosanitary-sensitive cargo (flowers, fresh produce), we pre-submit documentation to receiving country inspection authorities to achieve same-day or next-day release in most cases.

Yes — completely. We prepare and coordinate: Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, Veterinary Health Certificate, Halal Certificate (where required), EUR.1 Movement Certificate (for EU destinations), and Bill of Lading or Air Waybill.

Absolutely. Our refrigerated fleet operates farm-to-port and farm-to-airport collection services. We work with abattoirs, packhouses, flower farms, and cold stores to collect cargo at origin and maintain the cold chain from the moment of loading.

Fill in our online quote form with your commodity, weight/volume, origin, destination, and required timeline. Our team will respond within 2 hours with a detailed, no-obligation quote. Alternatively, call or WhatsApp us for immediate assistance.

Your dedicated account manager will proactively notify you of any delay, the reason, and our mitigation plan. We maintain contingency slots with multiple carriers and have bonded warehousing at key hubs to manage unexpected holds.

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