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Request a Custom Quote

Tell us about your shipment and we'll craft a tailored logistics solution within 24 hours. No obligation, no hidden fees — just expert advice from our team of clearing and forwarding specialists.

Call Us

+254 726 494895

Mon–Fri 8AM–6PM

Email Us

info@novirenefreight.com

We reply within 2 hours

WhatsApp

+254 726 494895

Quick quotes & updates

How it Works

01

Submit your inquiry with shipment details

02

Our team reviews and prepares a custom quote

03

We handle documentation, clearance & transport

04

Your cargo arrives on time, in perfect condition

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FAQ

Frequently Asked Questions

Everything you need to know before shipping your first consignment with us.

We specialize in chilled and frozen meat (goat, lamb, beef), fresh cut flowers, tropical fruits and vegetables, dairy products, and pharmaceutical cold-chain shipments. We handle both air freight and refrigerated sea freight for these commodities.

Our fleet and handling systems cover: Chilled (0°C – 4°C) for fresh meat and flowers; Fresh produce (8°C – 13°C); Frozen (-18°C to -22°C) for frozen goods. All compartments are fitted with IoT data loggers that record temperature every 15 minutes.

For well-prepared documentation, standard clearance takes 24–48 hours. For phytosanitary-sensitive cargo (flowers, fresh produce), we pre-submit documentation to receiving country inspection authorities to achieve same-day or next-day release in most cases.

Yes — completely. We prepare and coordinate: Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, Veterinary Health Certificate, Halal Certificate (where required), EUR.1 Movement Certificate (for EU destinations), and Bill of Lading or Air Waybill.

Absolutely. Our refrigerated fleet operates farm-to-port and farm-to-airport collection services. We work with abattoirs, packhouses, flower farms, and cold stores to collect cargo at origin and maintain the cold chain from the moment of loading.

Fill in our online quote form with your commodity, weight/volume, origin, destination, and required timeline. Our team will respond within 2 hours with a detailed, no-obligation quote. Alternatively, call or WhatsApp us for immediate assistance.

Your dedicated account manager will proactively notify you of any delay, the reason, and our mitigation plan. We maintain contingency slots with multiple carriers and have bonded warehousing at key hubs to manage unexpected holds.