IMPORTER/EXPORTER OF RECORD SERVICES
Your certified Importer of Record (IOR) and Exporter of Record (EOR) partner in East Africa. We handle complex customs compliance, tariff filings, and phytosanitary inspections so you can scale your perishable and high-value exports smoothly.
Our Trusted Clients
We're proud to work with industry leaders who trust our services
What is an IOR/EOR?
The Importer/Exporter of Record (IOR/EOR) is the entity legally responsible for ensuring imported and exported goods comply with all customs laws, regulations, and requirements in the destination/origin country.
Key Role
The IOR/EOR acts as the primary point of contact for customs, assuming liability for accuracy and compliance. This is especially critical for IT, telecom, pharma, and high-value goods where specialized knowledge is needed.
IOR/EOR Compliance Milestones
HS Code & Tariff Classification
Pre-evaluating item declarations to guarantee accurate duty assessments.
KEBS & Phytosanitary Permits
Obtaining certificates of conformity and export health approvals at origin.
Customs Declarations Filing
Electronic manifest lodgment and pre-payment of duties to KRA.
Clearance & Delivery Audit
Assumed legal liability during physical inspections and cargo release.
Perfect For Your Business
With deep regulatory expertise and strong logistics presence across Africa, we ensure your imports are compliant, efficient, and cost-effective.
Multinationals
Seamless customs and IOR solutions for shipping high-value IT equipment, telecom devices, and pharmaceuticals with strict temperature control.
E-Commerce Brands
Expand your digital storefront into African markets with reliable last-mile fulfillment, bonded warehousing, and compliant return channels.
Tech & Data Centres
Specialized logistics and clearance handling for data centre servers, power grids, and network hardware with end-to-end security audits.
Government & NGOs
Highly compliant import procedures, tax-exempt documentation coordinate, and priority clearance for aid cargo and project materials.